Point of Contact
The Halal Food Shop headquarters
First Floor, 1 Britannia Street, Leicester, LE1 3LE
FAQ
We have two suppliers:
1. Our HMC Halal Certified meat & poultry is supplied by 'Al Barakah Meats'. Unit 44, Leicester Food Park, High View Close, Leicester.
2. Malik Butchers, 64 Dunstall Rd, Wolverhampton WV6 0NJ
HMC Meat & Poultry products will be clearly labelled in the product title.
Please email us on hello@thehalalfoodshop.com and we will attempt to rearrange your delivery if possible.
However we do not take liability on rescheduled deliveries after the first delivery attempt.
There are no refunds or exchanges on missed deliveries
Chilled and Frozen products are delivered in insulated packaging (water ice packs) suitable for up to 48 hours.
It is important that all frozen and chilled products should be refrigerated as soon as you open your package.
Please note, there is a no refunds policy on perishable goods.
Perishable foods are those likely to spoil, decay or become unsafe to consume if not kept at the correct temperature. Examples of perishable goods include fresh meat, poultry, fish and dairy products.
If you are not satisfied with your purchase The Halal Food Shop is happy to refund products returned within 7 days of delivery which are unopened and undamaged.
We reserve the right to refuse a refund on damaged, opened and perishable goods.
No liability or claim can be made against ‘The Halal Food Shop’ in the event of an attempt to deliver fails due to nobody being present to take the parcel. The responsibility and liability for the loss of goods lies with the customer.
Please visit our supply website:
https://supplythehalalfoodshop.com